Shipping & Delivery

We pack your art with extra care and get it to you just as fast as we can. Find out how to estimate shipping fees and delivery times below.

Packaging

Posters and prints over 8"x10"are rolled in plastic bags to protect against dust and moisture before being packaged in corrugated shipping tubes. Original sketch cards and 8"x10" prints are bagged and shipped flat in heavy duty envelopes with bubble wrap lining.

Processing & Delivery

Estimate your art's arrival by adding the processing and transit times below.

Processing time: In-stock posters & prints 3-5 business days

Standard delivery: 3-5 business days

Please Note:

• This is only a general guideline for our processing times. See your art's product details to see how soon a specific item is expected to ship. Processing begins only when successful payment has been applied to the order. Denied credit card authorizations and mailed payments will delay processing start times.

• If you select Expedited or Overnight delivery for your order, you will receive priority processing which shortens the processing time by up to three days.

• If you order a combination of in-house and special order posters and prints, the order processing time may be 5-7 days (we will ship those items together in one shipment).

• In order to offer you the lowest shipping rates, we combine similar items in one shipment. In the event that an item is temporarily out of stock or on backorder, we may hold the rest of your items if we expect the item to be restocked soon. As soon as it arrives in ourwarehouse, we will ship your entire order to you in one shipment.

• Average transit times are based on orders shipping to addresses in the Continental United States.

Shipping Rates

At the moment we offer 2 standard shipping rates:

$5.99 per order when shipping within the United States.

$14.99 per order when shipping internationally to Canada.

$20.99 per order when shipping internationally world wide.

Tracking Your Order

You can quickly check the status of a current order with your order number and email address. As soon as your art ships, we'll send you a confirmation email that includes a tracking number. Tracking is not provided for international standard shipments. 

FAQs

Is my package insured?

Artedecastro.com guarantees your satisfaction and we will give you a refund or a replacement for purchased items you are not satisfied with. In the remote event that your package is lost or damaged upon arrival, please contact us at support@artedecastro.com.

What happens if only a portion of my order is available for immediate shipment?

In order to offer you the lowest shipping rates, we combine similar items in one shipment subject to the processing times of all items in the shipment. If a temporary out of stock item should prevent available items on your order from shipping when expected, you may specifically request that the available items be shipped separately. This will not affect your shipping charges, but you must contact us at support@artedecastro.com directly.

Can I ship to a P.O. box?

Yes, within certain guidelines. The USPS delivers packages 11" x 14" and smaller to a P.O. box. Larger items must be shipped to a street address.